Introduction and Scope
FC777 operates an online gaming platform designed for players in the Philippines. As part of providing this service, FC777 collects and processes personal data belonging to registered players and website visitors. This Privacy Policy describes what data we collect, why we collect it, how we use it, who we share it with, and how long we keep it.
This policy applies to all personal data processed by FC777 in connection with the use of the FC777 website, mobile site, and all associated gaming and payment services. It covers players based in the Philippines who have registered an account, are in the process of registering, or are simply browsing the platform.
By registering an FC777 account or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how FC777 handles your data, please do not register or continue using the platform.
FC777's data processing practices are governed by the Republic Act No. 10173 — the Data Privacy Act of 2012 of the Philippines — and its implementing rules and regulations.
Personal Data We Collect
FC777 collects personal data that you provide directly and data generated automatically when you use the platform. The categories of data we collect include the following:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Registration and KYC verification |
| Contact Data | Email address, mobile number, home address | Registration and account settings |
| Financial Data | GCash account reference, Maya account reference, bank account details used for transactions | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser type, operating system, session data | Automatic collection during platform use |
| Usage Data | Games played, wagers placed, session duration, pages visited | Automatic collection during platform use |
| Communications Data | Support chat logs, email correspondence, feedback submitted | Direct interaction with FC777 support |
FC777 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly necessary for responsible gaming assessments or legal compliance purposes.
When you use GCash or Maya to deposit or withdraw on FC777, we receive only the reference data necessary to match your transaction to your FC777 account. FC777 does not have access to your full GCash or Maya account credentials or transaction history beyond what is relevant to your FC777 activity.
How FC777 Uses Your Personal Data
FC777 uses your personal data only for the purposes described below. We rely on different legal bases under the Data Privacy Act of 2012 for each type of processing:
- Account management: To create, maintain, and administer your FC777 player account, including verifying your identity and age (21+) during registration and KYC checks.
- Payment processing: To facilitate deposits and withdrawals in Philippine Pesos (₱), including transactions via GCash, Maya, bank transfer, and QR Ph.
- Gaming services: To provide access to FC777's game library, sports betting, esports markets, and bingo games, and to record your wagering activity for account purposes.
- Responsible gaming: To monitor gaming patterns and enforce responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion requests.
- Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, collusion, and unauthorised access to player accounts.
- Legal compliance: To comply with applicable Philippine laws, regulatory requirements, and lawful orders from government authorities.
- Customer support: To respond to your queries, complaints, and support requests in a timely and accurate manner.
- Platform improvement: To analyse usage patterns and technical data to improve FC777's platform performance, game selection, and overall user experience.
- Promotions and bonuses: To administer bonus offers and promotions that you have opted into, and to verify compliance with promotion terms.
FC777 will not use your personal data for purposes that are incompatible with those stated above without first obtaining your consent or establishing another lawful basis under applicable law.
FC777 does not use your personal data to make fully automated decisions that produce significant legal effects on your account without human oversight. Any account suspension arising from automated fraud detection is reviewed by FC777's compliance team before a final decision is made.
Cookies and Tracking Technologies
FC777 uses cookies and similar tracking technologies to improve platform functionality, remember your preferences, and analyse how Filipino players interact with the site. Cookies are small text files stored on your device when you visit FC777.
The types of cookies FC777 uses include the following:
- Essential cookies: Required for the platform to function correctly. These include session authentication cookies that keep you logged in securely. You cannot opt out of essential cookies while using FC777.
- Functional cookies: Remember your preferences such as language settings, preferred payment method display, and game lobby filters.
- Analytics cookies: Collect anonymised data about how players navigate FC777, which pages are most visited, and where players encounter issues. This data helps FC777 improve the platform.
- Security cookies: Help detect and prevent fraudulent login attempts and unusual account activity.
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of some FC777 features. FC777 does not use third-party advertising cookies or sell your browsing data to advertisers.
Disabling essential cookies will prevent you from logging in to your FC777 account and accessing games. Analytics and functional cookies can be disabled without affecting core platform access.
Sharing Your Personal Data
FC777 does not sell, rent, or trade your personal data to third parties. We may share your data with carefully selected service providers and partners, strictly on a need-to-know basis, for the purposes described in this policy. All third parties who receive FC777 player data are required to handle it in accordance with applicable Philippine data protection laws.
Categories of third parties with whom FC777 may share your data include:
- Payment processors: Including GCash, Maya, and banking partners, to facilitate deposits and withdrawals in ₱. These providers receive only the minimum data required to process your transaction.
- Identity verification providers: Third-party KYC services used to verify your identity and age during registration and at other points as required by FC777's compliance obligations.
- IT and cloud service providers: Companies that provide FC777 with secure hosting, database management, and cybersecurity services. These providers are contractually bound to process data only on FC777's instructions.
- Game software providers: Licensed game developers whose titles appear in the FC777 game lobby. These providers may receive anonymised session data to deliver games but do not receive your full personal profile.
- Legal and regulatory authorities: Philippine government agencies, law enforcement bodies, or courts where disclosure is required by law or to protect the rights and safety of FC777 and its players.
Where FC777 engages any third-party processor, we enter into a data processing agreement that requires the processor to implement appropriate technical and organisational security measures and to process data solely on FC777's documented instructions.
Data Retention
FC777 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The retention periods we apply are as follows:
- Account and identity data: Retained for the duration of your active FC777 account and for a minimum of five (5) years after account closure, in line with anti-money laundering record-keeping obligations under Philippine law.
- Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by financial regulations applicable in the Philippines.
- Gaming activity logs: Retained for up to three (3) years from the date of activity, or longer if required for the investigation of a dispute or suspected fraud.
- Customer support communications: Retained for up to two (2) years from the date of last contact, or longer if the communication relates to an unresolved complaint or legal matter.
- Technical and usage data: Generally retained in anonymised or aggregated form for up to twelve (12) months for analytics purposes.
When personal data is no longer required, FC777 will securely delete or anonymise it in a manner that prevents reconstruction or re-identification.
Your Data Rights as a Filipino Player
Under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules, FC777 players in the Philippines have the following rights with respect to their personal data:
To exercise any of your data rights, please contact FC777's Data Protection Officer using the contact details in Section 11 of this policy. FC777 will respond to all data rights requests within the timeframes prescribed by the Data Privacy Act of 2012 and its implementing regulations.
Requests to exercise your data rights must be submitted by the registered account holder. FC777 may ask you to verify your identity before processing your request to protect your data from unauthorised access.
How We Protect Your Data
FC777 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, and destruction. These measures include:
- Encryption: All data transmitted between your device and FC777 is protected using 256-bit SSL/TLS encryption. Sensitive data stored in FC777's systems is encrypted at rest.
- Access controls: Access to personal data within FC777 is restricted to authorised personnel on a strict need-to-know basis. All access is logged and audited.
- Two-factor authentication (2FA): FC777 supports and encourages players to enable 2FA on their accounts to add an additional layer of security beyond their password.
- Regular security assessments: FC777 conducts periodic security reviews and vulnerability assessments to identify and address potential risks to player data.
- Incident response: FC777 maintains a data breach response procedure. In the event of a breach that is likely to harm players, FC777 will notify affected players and the National Privacy Commission within the timeframes required by Philippine law.
While FC777 takes all reasonable steps to protect your data, no internet-based service can guarantee absolute security. You also play an important role in keeping your account safe — please keep your FC777 password confidential and do not share your account credentials with anyone.
Minors and Age Verification
FC777 is strictly for players aged 21 years and above. FC777 does not knowingly collect or process personal data from individuals under the age of 21. As part of the registration process, all applicants are required to confirm that they are at least 21 years old and may be required to submit government-issued identification to verify their age.
If FC777 discovers that personal data has been collected from a player who is under 21 years of age, we will immediately suspend the account, delete the personal data in question, and take appropriate steps in accordance with FC777's responsible gaming obligations. Any funds associated with an underage account will be handled in accordance with FC777's Terms and Conditions.
Parents and guardians in the Philippines who believe that a minor in their care may have registered on FC777 are encouraged to contact our support team immediately so that the matter can be resolved without delay.
21+ Policy: FC777 enforces a strict minimum age of 21. No exceptions are made. Age verification checks may be conducted at any point during your membership.
Changes to This Privacy Policy
FC777 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform services. When material changes are made, we will update the "Last Updated" date at the top of this page. For significant changes that affect your rights or how your data is used, FC777 may also notify registered players through in-platform notifications.
We encourage you to review this Privacy Policy periodically to stay informed about how FC777 handles your personal data. Your continued use of the FC777 platform after any changes to this policy constitutes your acceptance of the updated terms. If you do not agree with a material change, you may request account closure in accordance with FC777's Terms and Conditions.
Contact FC777's Data Protection Officer
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how FC777 handles your personal data, please contact FC777's Data Protection Officer (DPO). All data-related requests and privacy enquiries are handled by the DPO team.
You may contact the FC777 DPO through the following channels:
- Email: [email protected] (plain text — not a link)
- General Support: [email protected] (plain text — not a link)
- Subject line: Use "Data Privacy Request – [Your Full Name]" for faster routing.
FC777 will acknowledge all data rights requests promptly and provide a substantive response within the timeframes prescribed by the Data Privacy Act of 2012. Where a request is complex or involves a large volume of data, FC777 may extend the response period and will notify you accordingly.
If you are not satisfied with FC777's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information about how to file a complaint with the NPC is available through official Philippine government channels.
For the fastest response to account-related data queries, please log in to your FC777 account and contact support directly from the platform. Verification of your identity may be required before data requests are processed.